Privacy Policy
This Privacy Policy outlines how and when we collect, use, and share your information when you use the Vighnahar Trans App. By accessing or using the App, you consent to the collection, transfer, storage, disclosure, and use of your information as described in this policy. Your privacy is important to us, and we ensure that your data is handled securely and in compliance with applicable laws.
I. How Your Information Is Used
Registration and Account Information
When you create an account or use our services, we collect personal information such as your name, email, phone number, and, when necessary, billing details. If you provide a phone number, you consent to receive text messages from us. We may also access additional information on your device, such as contacts, calendar, or messages, with your permission. If authorized, we can also access social media profiles, depending on your privacy settings.
We use your information for purposes including:
- Providing, maintaining, and improving our services
- Responding to your questions, requests, and offering customer support
- Sending technical notices, security updates, and administrative messages
- Analyzing trends and usage to improve our services
- Personalizing and enhancing your experience
- Detecting, investigating, and preventing unauthorized or illegal activities
Location Information
If you grant permission, we may collect your geographic location to enhance app functionality. We use this data solely for providing services such as delivery tracking and route optimization. You can disable location sharing at any time.
Log Data
Our servers automatically log certain information when you use our app, such as your IP address, device type, and operating system. This helps us maintain and improve our services.
Data Retention
We store your personal data only for as long as necessary for business operations and comply with applicable legal requirements. Log data is retained for up to 30 days.
II. When We Disclose Your Information
Third Parties
We may share your personal data with third parties, such as service providers, who help us process this information on our behalf. These parties are required to follow our privacy policies and maintain security measures.
Legal Obligations
We may disclose your data when required by law, to comply with legal processes, or to protect against fraud, safety threats, or other legal rights.
Business Transfers
In case of a business transition (e.g., merger or acquisition), your personal data may be transferred as part of that transaction.
III. Your Rights to Access and Modify Your Data
You can access, update, or delete your personal information by signing into your account. If you wish to see the information we have on file, you can contact us directly. We will verify your identity before processing any requests to modify your data.
IV. Our Commitment to Data Security
We take appropriate steps to secure your information using physical, technical, and organizational safeguards. However, no method of data transmission or storage is completely secure, and we cannot guarantee the absolute security of your data.
V. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. If we make any significant changes, we will notify you by posting a notice in the app or through email. Continuing to use the app after changes are made means you accept the revised policy.
VI. Contact Us
For any questions or concerns regarding your privacy, feel free to contact us at:
📧 Email: [email protected]
📞 Phone:  +91 91671 95484
By using our services, you acknowledge and agree to the terms of this Privacy Policy.